Questions customers ask us
Can’t see yours? Call us on 0435 063 793, any hour.
Booking and hours
How do I book or get a quote?
Call 0435 063 793, email bookings@brontaytransport.com.au, or use the quote form. Tell us pickup, delivery, freight type and timing.
Can I book after hours or on weekends?
Yes. Dispatch runs 24/7, including after-hours, weekend and emergency jobs.
What size trucks do you have?
Utes, 8-pallet rigids and 14-pallet heavy rigids, 16 and 24-pallet semi-trailers, B-doubles, dollies and A-trailers, plus tautliners and extendable flat tops.
Do you take single pallets or small loads?
Yes, from a single envelope or pallet up to full truckloads, oversize and multi-trailer combinations.
Can you do a dedicated or one-off run?
Yes. Hotshot and dedicated runs go any day, anywhere we can reach, including interstate.
Cold chain and compliance
What freight do you carry?
Frozen, chilled and dry, from a single envelope to full loads, oversize and multi-trailer combinations.
Can I get temperature records for a delivery?
Yes. Temperature data and proof of delivery are emailed automatically and kept for 12 months, ready on request for audits.
Are you HACCP certified?
Yes. We are HACCP certified and hold WA Heavy Vehicle Accreditation (WAHVA).
Do you offer cold storage?
Yes, short and long-term frozen and chilled storage at our Canning Vale depot, plus warehousing and 3PL.
Where we deliver
Where do you deliver?
Perth Metro and regional WA, with regular runs to Geraldton, Karratha, Kalgoorlie, Bunbury, Busselton and Manjimup. Past those points, ask us.
How often do you run to Geraldton?
Daily. Other regional runs are regular; call for this week's schedule.
Do you handle interstate freight?
Yes. We handle and coordinate interstate freight, chilled, frozen or dry.
Do you have a depot outside Perth?
Yes, in Geraldton at 3 Crawford St, Webberton WA 6530.
Tracking and proof
Can I track my freight?
Yes. Trucks are GPS tracked and reefer temperatures are monitored live for the whole trip.
How do I know it was delivered?
Drivers capture a signature, photos and the time electronically at the drop, and the proof of delivery is emailed to you automatically.
Got something unusual to move?
Dedicated runs, interstate, out-of-hours, oversize. Call, or email bookings@brontaytransport.com.au, and we’ll work out how.